Back

Privacy & Cookies Policy

Wuliamba Production – Privacy Policy

Last Updated: November, 2025

Wuliamba Production (“we,” “our,” or “the company”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy regulations.

  1. Scope of This Privacy Policy

This policy applies to:

  • The Wuliamba Production website
  • Online contact and booking forms
  • Client galleries and delivery portals
  • Email and digital communications
  • Any data collected during consultation, project planning, photography, or videography services

By using our website or services, you consent to the practices described in this policy.

  1. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Event or project details
  • Location information for shoots or services
  • Billing or payment details (processed through secure third-party providers)
  • Any reference photos or files you upload

2.2 Media Files

During photography and videography services, we may collect:

  • Photos
  • Videos
  • Audio recordings
  • Project-related creative assets

We only use and share these files according to the permissions granted by you in our service agreement or model release forms.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on pages
  • Cookies and analytics data

(See “Cookies Policy” below.)

  1. How We Use Personal Information

We use your information for the following purposes:

  • To respond to inquiries and provide customer support
  • To manage bookings and project communication
  • To deliver photos, videos, and digital assets
  • To process payments securely
  • To improve website functionality and user experience
  • To send updates, promotions, or service-related notices (only with your consent)

We do not sell or rent personal information.

  1. Sharing & Disclosure of Personal Information

We may share your information only when necessary for business operations, including:

4.1 Third-Party Service Providers

Examples include:

  • Online gallery hosts
  • Cloud storage services
  • Payment processors
  • Website hosting and analytics providers

All third-party partners are required to maintain strong privacy safeguards and comply with relevant laws.

4.2 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests by government authorities
  • Protect the rights, safety, or property of Wuliamba Production or others

4.3 Use of Client Media

Photos and videos may be used for marketing or portfolio purposes only with your written consent via contract or release form.

  1. Data Security

We employ strong technical and administrative safeguards, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure, password-protected file storage
  • Limited access to client data
  • Regular security updates and monitoring

While no system is 100% secure, we are committed to maintaining the highest reasonable standard of protection.

  1. Data Retention

We retain personal information only for as long as needed to:

  • Complete your project
  • Meet legal and accounting requirements
  • Maintain backups of delivered work

You may request deletion of your personal data at any time, subject to legal or contractual limitations.

  1. Your Rights Under Canadian Law

You have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent (where applicable)
  • Request deletion of personal data
  • Inquire about how your information is being used

To exercise these rights, contact us using the details below.

  1. International Data Transfers

Some third-party services may store data outside Canada. When this occurs, your data is subject to the laws of those jurisdictions. We use reputable partners with strong privacy standards.

  1. Updates to This Privacy Policy

We may update this policy periodically. The “Last Updated” date will reflect the latest revision.

  1. Contact Information

For questions, concerns, or privacy requests:

Wuliamba Production
Nova Scotia, Canada
Email: info@wuliambaproduction.com
Phone: +1 (902) 402-3368
Website: www.wuliambaproduction.com

Wuliamba Production – Cookies Policy

Last Updated: November, 2025

This Cookies Policy explains how Wuliamba Production uses cookies and similar technologies on our website.

  1. What Are Cookies?

Cookies are small data files stored on your device when you browse a website. They help enhance functionality, personalize experiences, and allow us to analyze site traffic.

  1. Types of Cookies We Use

2.1 Essential Cookies

Required for basic website functionality (e.g., secure login, form submissions).

2.2 Performance & Analytics Cookies

Used to understand how visitors interact with the website.
Examples:

  • Page views
  • Time spent on pages
  • Traffic sources

We may use analytics tools like Google Analytics.

2.3 Functionality Cookies

Enhance user experience by remembering preferences.

2.4 Advertising or Social Media Cookies

Used only if social media integrations or ad trackers are enabled.
We currently:

  • Do not run third-party advertising cookies unless otherwise stated.
  1. How We Use Cookie Data

We use cookies to:

  • Improve website performance
  • Analyze traffic and user behavior
  • Provide secure and stable website features
  • Enhance user experience

We do not use cookies to collect personally identifiable information without consent.

  1. Managing Cookies

You may manage or disable cookies through your browser settings.
However, disabling certain cookies may affect website functionality.

  1. Third-Party Cookies

Some third-party services (e.g., galleries, payment processors, video players) may set their own cookies. We do not control these cookies but only partner with reputable services.

  1. Changes to This Cookies Policy

We may update this policy to reflect technical or legal changes. The “Last Updated” date will indicate the latest version.